Privacy Policy
Last updated: September 25, 2026
Vanessa Creates operates vanessacreates.ca. This policy explains what information may be collected when you visit the site, contact us, create an account, leave a comment, or make a purchase.
Information we collect
Depending on how you use the site, we may collect information you provide directly, such as your name, email address, billing details, order information, account information, comments, and messages sent through contact forms.
We may also collect technical information such as your IP address, browser and device information, pages visited, referring pages, cookie identifiers, and site interaction data.
Orders and payments
When you place an order, we use the information necessary to process the purchase, provide your digital download, send transaction emails, prevent fraud, and keep business and tax records. Payments are processed by third-party payment providers. Vanessa Creates does not store your full payment-card number on this website.
Cookies, analytics and marketing
The site uses cookies and similar technologies for essential site functions, shopping-cart and checkout features, security, preferences, analytics, and—where enabled or consented to—advertising or marketing measurement. You can manage available cookie choices through the site’s cookie controls and your browser settings.
Comments, forms and accounts
If you leave a comment, submit a form, or create an account, we may retain the information you provide along with technical information used for spam prevention and security. If you request a password reset, information necessary to complete that request will be used for that purpose.
Embedded content and third-party services
Pages may include embedded content or links from services such as video, social-media, payment, analytics, email, or ecommerce providers. Those services may process information under their own privacy policies.
How long we keep information
We keep information only as long as reasonably necessary for the purposes described above, including fulfilling orders, providing downloads, maintaining records, resolving disputes, preventing fraud, and meeting legal or accounting requirements.
Your choices and rights
You may contact us to ask about personal information associated with you, request corrections, or request deletion where applicable. Some information may need to be retained for legal, security, tax, or transaction-record purposes.
Security
We use reasonable administrative and technical measures to protect information, but no website or online transmission can be guaranteed to be completely secure.
Contact
For privacy questions or requests, contact contact@vanessacreates.ca.
Changes to this policy
We may update this policy from time to time. The current version will be posted on this page with the updated date.